Raining Data Corporation Raining DataCorp. mvEnterprise Guia de Instalação descarregar pdf (Página 174)

Appendix C: Troubleshooting for UNIX Platforms

164 FlashCONNECT Administrator’s Guide

Test 5. Verify the Web server is using fccgi.exe.

Test 6. Verify that the FCService is running.

Setup: • FlashCONNECT must be installed on your Web server.

• FlashCONNECT need not be installed on your database server.

• Your Web server must be running.

Process: Use a browser to access the fccgi.exe program.The URL will look

something like:

http://yourwebhost/path/fccgi.exe

For example:

http://mywebhost.rainingdata.com/cgi-bin/fccgi.exe

Success: This message displays:

" is an illegal command.

Failure: A server error occurs.

Follow-up: Confirm the following are true:

• The URL is correct.

• The Web server has access to the cgi-bin directory.

• fccgi.exe is executable by the UNIX user used by the Web server.

• fccgi.exe is an executable file.

• fccgi.exe is in the correct directory.

These two diagnostics may help resolve this problem:

• Test 3. Verify the Web server can run a script in the cgi-bin

directory, using sh.

• Test 4. Verify the Web server can run a script in the cgi-bin

directory, using PERL.

Setup: FlashCONNECT must be installed on the Web server.

Process: As root on the Web server, execute one of the following two lines.

Depending upon which type of UNIX is being used, one line will

produce a harmless error, the other one will not. Use the one that

does not produce an error message.

ps -ef | grep FC

ps -auwx | grep FC

One or more lines should display.

• One line contains the text grep FC.

• Several lines contain the entire word FCService.

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Raining Data Corporation Raining DataCorp. mvEnterprise Guia de Instalação Página 174